Cookie Policy

Last updated: June 11, 2026

This Cookie Policy explains how Flexa Nova ("we", "us", "our") uses cookies and similar tracking technologies when you visit flexa-nova.com. It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your preferences and browsing behaviour. Cookies cannot access, read, or modify any other data on your device.

2. Why We Use Cookies

We use cookies to make our website function correctly, to improve your shopping experience, to understand how visitors use our site, and to deliver relevant advertising. Some cookies are essential for the site to work; others are optional and used only with your consent.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are required for the website to function and cannot be switched off. They are typically set in response to actions you take, such as setting your privacy preferences, logging in, or adding items to your cart.

Shopify session cookies (cart, checkout, authentication)
hCaptcha security cookies (required for form submission)
Currency and region preference cookies

3.2 Performance & Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether error messages are received. All information collected is aggregated and anonymous. We use this data to improve how our website works.

Google Analytics (via Google Tag Manager) — tracks page views, session duration, and user behaviour
Shopify Analytics — measures store performance and conversion rates

3.3 Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, personalised features.

Currency selector preference
Recently viewed products
Newsletter subscription status

3.4 Marketing & Targeting Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. Marketing cookies are only activated with your explicit consent (where required by law).

Google Ads / Google Shopping — used for remarketing
Meta Pixel (Facebook/Instagram) — tracks conversions
Pinterest Tag — tracks engagement
TikTok Pixel — tracks conversions for TikTok advertising campaigns

4. Third-Party Cookies

Some cookies on our site are set by third-party service providers. These include Shopify, Google, Meta, Pinterest, and TikTok. We do not control these third-party cookies.

5. Cookie Duration

Cookies may be either session cookies or persistent cookies. Most analytics and marketing cookies are persistent and typically expire between 30 days and 2 years after placement.

6. Your Cookie Choices

You can update your cookie preferences at any time by clicking the cookie settings link in the footer of our website.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology or our data practices. Any changes will be posted on this page.

8. Contact Us

If you have any questions about our use of cookies, please contact us at: customerservice@flexa-nova.com